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Continue ShoppingRefund policy
Our customer care team is here for you, going above and beyond to make sure you're happy.
Digital Products Refund Policy
We strive to ensure that our digital products meet your expectations. However, due to the nature of digital goods, all sales are final and non-refundable. We do not offer refunds or exchanges for digital products once they have been purchased.
Exceptions
We understand that there may be exceptional circumstances where a refund may be warranted. These include:
- Technical Issues: If you experience technical issues that prevent you from accessing or using the digital product, and our support team is unable to resolve the issue, you may be eligible for a refund.
- SEO Ebook Money-Back Promise: If your website’s visibility on Google does not improve within 30 days after full implementation, we will refund 100% of your money. You will need to provide proof of the site’s status before and after.
- Unauthorized Purchase: If there is evidence that your purchase was made without your authorization, we will review your case and may issue a refund.
Refund Process
To request a refund, please send us an email with the following information:
- Your name
- Order number
- The issue (technical problem, incorrect product, unauthorized purchase)
- Any additional details that can help us understand and resolve the issue
Our team will review your request and respond within 5 business days. If approved, the refund will be processed to the original payment method within 5 to 14 business days, depending on your payment provider.
Contact Us
If you have any questions or need assistance, please don't hesitate to contact us.